Privacy Policy
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House of Hanai Privacy Policy
Last Updated: November 2025
House of Hanai is committed to protecting the privacy, safety, and personal information of every family and individual we serve. This Privacy Policy explains how we collect, use, store, and protect information through our services, website, communication channels, consultations, and parent or program support offerings.
By using our services, you agree to the practices described in this Privacy Policy.
We may collect the following types of information:
Personal Information
This includes information you choose to share with us such as
Name
Email address
Phone number
Home address
Child related information voluntarily shared by parents or caregivers
Inquiries or messages sent to us
Service Information
This includes information related to your use of our services such as
Intake forms
Scheduling information
Consultation notes
Preferences and requests
Website or Digital Information
If you use our website, we may collect
Basic analytics
Browser information
Page views
General location information
No personally identifying data is collected unless voluntarily submitted.
How We Use Your Information
House of Hanai uses your information to
Provide services and support
Communicate about scheduling and program updates
Personalize your experience
Improve our quality and effectiveness
Send documentation or educational materials if requested
Maintain internal records and compliance
We do not sell or rent personal information under any circumstances.
How We Protect Your Information
We maintain strong privacy practices to safeguard your information.
This includes
Secure storage of all digital records
Limited access to personal information
Confidential handling of all documents, files, and communication
Secure communication when possible
Your information is shared only when required by law or when you have provided explicit permission.
Sharing of Information
We may share information only in the following situations
When required by law, court order, or regulatory requirement
When you authorize us to communicate with another professional or agency
When needed to protect the safety of a child or individual
We do not share information with third party marketers or any unrelated organizations.
Data Retention
We retain information only for as long as necessary to fulfill the services you requested, to meet legal requirements, or to support internal record keeping. Information that is no longer needed is securely deleted.
Your Rights
You have the right to
Request access to the information we have about you
Request updates or corrections
Request deletion of your information when legally applicable
Ask questions about how your information is handled
Simply email grow@houseofhanai.org for assistance.
Children’s Privacy
House of Hanai collects information about children only when voluntarily provided by a parent or legal guardian. We do not knowingly collect information directly from minors. All child related information remains private and confidential.
Updates to This Policy
We may update this Privacy Policy as needed to reflect changes in services or legal requirements. The updated version will always include the revision date at the top.
Contact Us
For questions, concerns, or privacy related requests, contact
House of Hanai
Email: grow@houseofhanai.org